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Warranty Claim

WARRANTY CLAIM

Cocoons are the world’s finest fitover sunglasses and are covered by a comprehensive Lifetime Warranty. In the unlikely event that your Cocoons are damaged or defective, you can return the product for replacement by mail or use our online claim process. The online service eliminates the need to send us your damaged Cocoons, so it saves both time and money. Live Eyewear will process your warranty claim within 3 business days after receipt of your returned merchandise or your online submission.

SUBMIT A CLAIM BY MAIL

Send your damaged Cocoons, including your name, telephone, email and a return shipping address.
Enclose a check for shipping and handling fees. ($8.95 USA, $19.95 International) to:
Live Eyewear
Warranty Department
3490 Broad Street
San Luis Obispo, CA 93401
United States of America


 

SUBMIT A CLAIM ONLINE

STEP 1. Upload up to 3 photos of your damaged Cocoons. We require a picture showing the damage and a front on view of the glasses.