Live Eyewear, Inc. is the merchant who’s Website you are visiting (the “Merchant”) with a variety of fulfillment, support and E-commerce related services. In order to purchase through this Website, you must agree to the terms of this Privacy Statement and the use of your personal data in a form consistent with this Privacy Statement.
YOU SHOULD REVIEW THE FOLLOWING STATEMENT PRIOR TO SUBMITTING ANY PERSONAL INFORMATION TO THIS WEBSITE.
Privacy Complaints by European Union and Swiss Citizens
BBB EU Safe Harbor Dispute Resolution Program
Web Host has further committed to refer unresolved privacy complaints with European Union or Swiss citizens under the US-EU and US-Swiss Safe Harbor Principles to an independent dispute resolution mechanism, the BBB EU SAFE HARBOR, operated by the Council of Better Business Bureaus. If European Union or Swiss citizens do not receive timely acknowledgment of complaints, or if such complaints are not satisfactorily addressed by Web Host, please visit the BBB EU SAFE HARBOR web site at www.bbb.org/us/safe-harbor-complaints for more information and to file a complaint.
Collection of Personal Information
Depending on the nature of the services provided by Web Host to the Merchant, or the services provided to Web Host from third parties, Web Host may receive personal information either from you directly or from the Merchant or third parties providing services to Web Host. Web Host may receive and process personal information provided by you in the following situations:
• requesting information about products and services;
• entering a contest or promotion;
• ordering newsletter or other informational tools;
• where you submit an order
• purchasing, downloading and/or registering products; and/or
• signing up for additional services
• for the purposes of verification of your identity or fraud prevention purposes
In all cases however, we will obtain personal information from you in accordance with applicable law.
Use of Personal Information
PERSONAL INFORMATION PROVIDED TO US WILL PRIMARILY BE PROCESSED ON OUR COMPUTER SERVERS LOCATED IN THE UNITED STATES OF AMERICA.
HOWEVER, SUCH INFORMATION MAY BE TRANSMITTED OR MADE AVAILABLE TO (I) THE MERCHANT OR (II) EMPLOYEES OR SERVANTS OF WEB HOST OR THIRD-PARTIES PROVIDING SERVICES TO WEB HOST OR (III) PRODUCT MANUFACTURERS, LICENSORS AND/OR OR SUPPLIERS, LOCATED IN THE UNITED STATES OR ANOTHER TERRITORY OUTSIDE THE EUROPEAN ECONOMIC AREA (EEA). YOU SHOULD NOTE THAT AT PRESENT, THE UNITED STATES AND COUNTIRES OUTSIDE THE EEA (EXCEPT FOR SWITZERLAND, ARGENTINA AND CANADA) ARE NOT APPROVED BY THE EUROPEAN UNION AS HAVING DATA PROTECTION LAWS MEETING STANDARDS REQUIRED UNDER THE EU DATA PROTECTION DIRECTIVE (95/46/EC).
We will use the personal information provided to us for the following:
1. to take, process or deliver your order, process or obtain payment or notify you of the status of your order – your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested;
2. in connection with keys, access codes or other information as may be required, to permit you to access sites of third parties providing services to receive products, updates or services;
3. to screen your order through a validation system (‘Fraud Screening System’) to prevent fraudulent orders,
4. to provide it to industry and credit related organizations for security, credit or fraud prevention purposes;
5. to facilitate the renewal of subscriptions for products or services;
6. to provide you with effective/improved customer service and/or technical support and to communicate with you by email about your website experience in regards to Customer Service and purchasing products from Web Host’s ecommerce platform;
7. to monitor service or purchasing patterns; and to improve the content on our websites;
8. to use your contact information to send you, with your consent, marketing materials, newsletters, promotional emails, or undertake other promotional activities;
9. to enhance your online shopping experience – We may use your information to recognize you and welcome you when you visit this site, or to otherwise personalize your experience;
10. to permit you to participate in online surveys and polls, assuming you voluntarily agree to provide such information in connection with these surveys and polls; and
11. to send important notices, such as communications about product purchases, product recalls, product warranty information, product safety or security information, and changes to other policy documents. (Because this information is important to the products that you purchase on Web Host’s ecommerce platform, you will receive these communications even if you have opted out of all other communications.)
We will observe applicable law and take all reasonable steps to ensure any person or entity receiving personal information for the purposes described above, are obligated to protect and keep secure the personal information on your behalf.
BY SUBMITTING YOUR ORDER EITHER TO THE MERCHANT, TO US, OR TO THIRD PARTIES WHO PROVIDE SERVICES TO US, YOU CONSENT TO THE USE OF YOUR PERSONAL INFORMATION AS SET FORTH ABOVE, AND TO THE TRANSFER OF THAT DATA TO MERCHANTS OR THOSE INDIVIDUALS OR ENTITIES WE ENGAGE TO PROVIDE SERVICES IN CONNECTION WITH YOUR TRANSACTION.
Sharing Personal Information
In some circumstances, personal information that Web Host receives from you directly may be provided to the Merchant in order for them to fulfill a service to us for your benefit or directly to you. We may also provide your information in order to register your purchase with the manufacturer or service provider for warranty, technical support, after sales service or similar purposes. Merchants agree to be bound by the terms of this Privacy Statement.
Web Host also employs other companies to provide services to us in connection with your transaction or after sales services. We do use companies to process credit card payments, deliver packages, send mail, analyze data, Fraud Screening, provide marketing aid and assistance, provide customer service, and otherwise provide services to us to enable us to serve you and enhance our services. These organizations may have access to personal information as required to permit them to perform their obligations to us in this regard. It is Web Host’s policy to require these third parties to use this information in a manner consistent with this Privacy Statement.
Web Host may be required to respond to subpoenas, court orders or be asked to respond to other legitimate requests for your personal information from appropriate law enforcement or governmental authorities. We may not provide you with notice of such requests and may release personally identifiable information to third parties when we believe it is appropriate for us to do so in order to comply with the law or to protect against fraud. We may also release such information:
1. to cooperate with law enforcement or other governmental investigations (without necessarily requiring the law enforcement or government agency requesting the information to formally serve us with a subpoena);
2. to comply with all valid court orders or subpoenas;
3. to protect the legal rights of Web Host, its employees and our users;
4. when we believe it is needed for fraud protection and/or credit risk reduction; and/or,
5. to protect the personal safety of our employees, agents, other users or the public in general.
Web Host also reserves the right to report to such entities any activities that we believe to be unlawful. Any such report of the activities outline in (a) through (e) will be made without prior notice to you, and you consent to such disclosure by us.
In the event Web Host merges with another entity, is acquired by another entity, sells substantially all of its assets to another entity, or enters into a business combination with another entity, Web Host may be required to disclose some or all of your personally identifiable information to that entity to continue serving you.
Web Host is not in the business of selling, trading or renting personal information. We will not use or share your personally identifiable information with others except as provided for in this Privacy Statement.
Management of Personal Information
Web Host seeks to keep personal information accurate and up-to-date. If you find that your personal information is not accurate, please let us know in writing.
If you need to update or correct your email address, mailing address, contact information, your preferences for newsletters and other marketing information (if any) you receive from our manufacturers, or anything related to managing your Web Host ecommerce account, please use the Customer Service Help information available. Without prejudice to your rights of access and other rights in relation to your personal information under applicable law, Web Host will use best efforts to investigate your concerns after we receive your inquiry and make the necessary corrections, additions and/or deletions.
Web Host will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Statement unless a longer retention period is required or permitted by law. Web Host will delete your personal information after a reasonable time, given the purposes for which your personal information are held, unless it is appropriate or necessary to keep your personal information. It may be necessary for Web Host to retain your personal information even after you have closed your account if retention is reasonably necessary to comply with our legal obligations, meet regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce other legal agreements. When personal information is deleted or disposed of, it will be in a manner that prevents loss, theft, misuse, or unauthorized access.
Web Host will disclose your personal information directly to you upon your written request; provided, however, that we may reject all or part of your request when: 1) the disclosure may lead a breach of applicable law and regulation, or 2) where you have failed to provide sufficient evidence to verify your identity. Web Host may charge USD $3.00 for each request of information.
What if I Disable Cookies?
How do I Disable Cookies?
Although cookies are harmless, we understand that you may feel uncomfortable with them being sent without your explicit permission. To learn how to restrict or block cookies through your browser, see your browser’s Help.
The cookies used on our websites have been placed in categories, based on the guidelines found in the International Chamber of Commerce UK Cookie guide (PDF).
Category 1 – Strictly Necessary Cookies
These cookies are essential to enable you to browse our websites and use the features. Without these cookies, services like the shopping cart will not work.
Category 2 – Performance Cookies
Category 3 – Functional Cookies
These cookies allow our websites to remember the choices you make while browsing. For instance, we may store your region in a cookie to ensure that we show our website for your country. They may also be used to keep track of featured products or videos you may have already viewed to avoid repetition. The information these cookies collect will not personally identify you, and they cannot track your browsing activity on other websites.
Category 4 – Targeting Cookies or Advertising Cookies
These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of an advertising campaign. They remember that you have visited this website and this information is shared with other organizations, such as advertisers.
Want to Know More?
If you want to learn more about cookies in general and how to manage them, visit AboutCookies.org. Please note that we cannot be responsible for the content of external websites. Alternatively, you can search the Internet for independent information on cookies.
This site is not aimed to attract children and its objective is not to collect personal information from children. Anyone under the age of 18 should not use this site unless supervised by an adult. Web Host’s goal is to comply with applicable laws and regulations relating to collection and use of information from children, including the Children’s On-line Privacy Protection Act of the United States and other applicable laws or regulations.
California Online Privacy Protection Act
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent, other than for the express purpose of delivering the purchased product or service requested. As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their control panel and going to the “Edit Profile” page.
Security of Personal Information
Do not send us your payment or personal information via email or other unsecured transmission systems. You should protect your personal information at all times. You will only be asked to provide your information to us in a secure fashion via our website, fax, or phone.
Customers who buy through the Web Host system are shopping on a secure server which encrypts customer’s credit card information and passwords. This makes it difficult for a third party to access or use your personal information in an unauthorized manner.
Web Host has developed its service with security as a top priority. We use firewalls to help prevent access to information in our system and Secure Socket Layers (“SSL”) to encrypt your personal information and protect it from disclosure, destruction, modification, or use.
You can decide whether or not to provide personal information to Web Host and withdraw your consent to us processing your personal information at any time. However, if you do not provide personal information or withdraw such consent you may not be able to make purchases, enlist services or access certain offers or options that may be of benefit to you. At the time you provide your information, we will also offer you a choice as to whether or not you wish to receive further communications about special offers, product information, or other marketing messages. We may provide this information to our business partners and suppliers. If you choose not to receive these communications, we will not use your personally identifiable information for this purpose.
You may choose to unsubscribe from notices of special offers described in the preceding paragraph. Web Host provides you with the ability to unsubscribe at any time via the consumer account space noted on the confirmation of your order.
Changes to this Privacy Statement
Without prejudice to your rights under applicable data protection or privacy law, Web Host may amend this Privacy Statement from time-to-time, and such change is effective upon posting on this site.
Web Host Contact Information
If you would like to contact us with questions or comments concerning our Privacy Statement or if you feel your inquiry or request has not been addressed to your satisfaction, please contact Web Host via email: [INSERT CORRECT EMAIL FOR WEB HOST] or mail: WP Engine, 504 Lavaca Street, Suite 1000, Austin, TX 78701.